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  • commented on Plugin Recommendations
  • commented on SE Cloud - Two Feature Suggestions
  • commented on SE Cloud - Two Feature Suggestions
  • posted Plugin Recommendations
      • 1
      Eugene I think both plugins from SEAO and Hire-Experts actually replace the standard feed with their own improved feed versions. Please keep that in mind when evaluating both options.
  • commented on SE PHP 4.9 - Eww

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    • 1
    Where Profile Privacy is Stored?

    I need to mass update the profile privacy from my users however I couldnt identify where this information is stored.

    The information in question is avaliable in the admincp in this area: admin/authorization/level/edit/id/x

    There are two options one related with privacy view (who can see the profile) and other about who can comment the profile. I need to make a update to change this setting to all existing profiles however I couldnt figure out what table store this information.

      • 1
      Donna Hi Leandro,

      Check the table engine4_authorization_permissions for Type = user and Name = auth_view and auth_comment for the member level ID that you want to change.
    • 5 more comments
    • 1
    post keeps loading - error
         When the update is been posted(photo,text,location,video,music etc), it keeps loading or sharing. even after its been successfully posted. kindly check the attachment for screenshot. I m facing this problem in both desktop and mobile browsers. kindly help me out in resolving it. 
    The plugin used: 1.socialengineaddons:  advance comment, mobile/tablet.
                               2. Socialenginesolutions: responsive template.
      • 2
      kiresh Thanks [77,Gabry] & [231316,Donna] , I was able to troubleshoot and resolve the issue in the desktop version of my site. The issue was with the ajax update of the advance activity feeds by socialengineaddons, it works perfectly, once after it was disabled it. however, i was unable to troubleshoot it in the mobile/tablet plugin. still have the same problem of loading the status update. hope someone will help me out it in resolving it.Thank you
      • 2
      Gabry Try first to see if the problem is coming from these plugins/theme by disable one by one and try to see if the problem appears again .. for example if you disable adv.comment and the problem disappears then you should focus on that one maybe is buggy or conflict with some javascript. Is just an idea for the start.
      • 1
      Donna Hi Kiresh,

      I suggest following the advice from Gabry and see if it's a plugin conflict or bug as our demo and my test site don't experience that issue with default plugins and no third party products.
    • 2 more comments
    • 1
    Is there a way to adjust the options available on TinyMCE (take away some options) for forum/blog posts. 

      • 1
      Donna Hi [214700,Dustin] ,

      Which version of SocialEngine are you using? SEPHP or Cloud?

      Thank you!
    • 3
    Younetco Wiki - A example of bad third party development standard
    I already opened a discussion about the lack of development standards among SE developers. Recently I brought the Younetco wiki a plugin that costs USD 89 and to my surprise the plugin is missing several things. Just to start the plugin doesn't have support to description in the activity feed, so when you create a Wiki in the feed only the title and the image appear. This doesn't make any sense.

    Beyond this the layout of the plugin is completly different what make CSS rules from default themes from SE can't work fine.
      • 1
      Gabry I also had bad business with this guy's.The worst thing that they make is that they launch for example the plugin "Music" and after 3 months they don't update it anymore and they launch another music plugin called "Advanced music" and so one ..so we are forced to buy the next plugin as they don't update anymore the first one. Why they don't transform the first "Music" plugin in "Advanced music" so the customers that bought it to be able to continue using it or at least give it for free to the customers that bought the first "Music" plugin as an update. That means they want only money and not care about customers.
      • 1
      Donna Hi [862,Leandro Rocha],

      Thank you for your post and thoughtful feedback.

      We understand your concerns regarding YouNet as they were part of our marketplace in the past. During the expert approval process for our new marketplace, several factors were weighed. In regards to this developer, a decision not to approve their Expert profile was made based on client feedback and other concerns.

      Some of you may also be aware of posts in various forums regarding YouNet owning or partnering with one of our competitors. As we were able to confirm such associations, we felt it contrary to SocialEngine interests to have a direct competitor as an Expert in our marketplace.
    • 4 more comments
    • 1
    Why Sometimes Share a Link Dont Fetch a Image?

    I already noticed this happening, however I couldnt figure out why sometimes the activity feed doesnt fetch a image.

    Lets use this link as an example:


    I shared this link in my website and no thumbnail was generated. I thought that this was caused due small images in the link destiny, however if you visit the link above you will see that there are several images.

    So I am curious about why sometimes the system doesnt fetch any image. I shared the same link in the facebook and the system fetched a image.
      • 1
      Donna I have had this same issue in other scripts. I believe it was due to the og: image on the site being shared but it's been a while since I've looked into it.
    • 1
    Update Plugin Process

    Today I noticed a small problem that can explain some issues that my website have.

    Two months ago I opened a support ticket for a developer to fix a problem. The developer fixed the issue and several other updates were launched and I update in my website using the developer core plugin (note below). Today I decided to reupload the plugin and during the installation process, the system identified differences between my system files and the uploaded files.

    To my surprise the difference include the fix of my plugin (in thesis the developer fixed in my website and never included in their package), but the big point is that since I updated previsously the plugin this fix should be overwrited before.

    The developer core plugin has a routine that directly install the last version without the necessity of download and upload. I am thinking that maybe the developer plugin is ignoring when it notice a difference between files. Someone already had a similar experience?
    • 1
    How to remove a media link?


    As you can see in the image I have two videos links. Probably the first was created by a plugin that I neither use anymore, however it still in my website and I would like remove it. Anyone knows where this information is stored?

    As Social Engine frequently store links in database I think that this link still in some table that I couldnt identify. Any help is appreciated.

      • 1
      Donna Would you please contact our support to look at this issue for you? Our team will need your website details to check. Please submit a ticket from your client area.
      • 1
      Donna I would first suggest to search for your plugins and fully remove the one you don't need (backup the site first or check on a development clone). It is possibly creating that extra menu or, perhaps one you currently use is also using the default SE phrases. You could also try hiding the extra menu by using CSS. I had asked a team member and those are the things he suggested.
    • 1 more comment
    • 1
    Any Wiki and Site Tour Plugin?

    I am looking for a wiki and a site tour (guide) plugin. From all developers that I know, younetco seems the unique that has both plugins, however since they didnt until now put their products in the marketplace I am a bit afraid about their company health.

    Anyone has a good suggestion?

      • 1
      Donna This says it can be used for wiki, https://www.socialengine.com/marketplace/app/cms-custom-page-plugin though I've not tried it so you would want to ask them how it would work and maybe ask for a demo of it as a wiki.

      I didn't see a tour yet.
      • 1
      Sieg I forgot to say that I cant use the default SE Blog or another article/blog plugin as a Wiki because the texts that I need to work are really huge with some hundreds pages of info. I considered to break this content in chapter and this is the reason why I am looking for a Wiki plugin, since it normally allow to create child wikis.
    • 1
    Cant Access Layout Editor after upgrade to version 4.8.13

    I upgrade my website today to version 4.8.13, but since I this I cant access the layout editor (site.com/admin/content).

    Everytime that I try to access the page I receive the following:

    We're sorry!

    We are currently experiencing some technical issues. Please try again or report this to your site administrator using the contact form.
    Administrator: Please check the error log in your admin panel for more information regarding this error.
    Error Code: 2521e2

    exception 'Exception' with message 'page failed validation
    check' in /home/site/public_html/application/modules/Core/controllers/AdminContentController.php:122
    Stack trace:
    #0 /home/site/public_html/application/libraries/Zend/Controller/Action.php(516): Core_AdminContentController->indexAction()
    #1 /home/site/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction')
    #2 /home/site/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
    #3 /home/site/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
    #4 /home/site/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #5 /home/site/public_html/application/index.php(214): Engine_Application->run()
    #6 /home/site/public_html/index.php(24): include('/home/site/...')
    #7 {main}

      • 2
      SocialEngine PHP MGR Hi @leandrotavaresrocha, We've fixed this issue in the release 4.8.13, so, you should not face the same issue after upgrading your site to 4.8.13. Also, no other client has reported this issue so far to be found in 4.8.13 core module. So, please make sure that if this issue is not taking place on your site because of a third party module or widgets belonging to that 3rd party module. You can recheck this issue after disabling the third party plugin if such a 3rd party plugin exists on your site the widgets belonging to which are placed on the page on which the issue has taken place on your site. If the issue gets resolved on disabling the 3rd party plugin, so it confirms that the issue belongs to the plugin itself and you're suggested to contact the developers of that plugin to assist you in resolving this issue. And if the issue still persists after you've disabled the 3rd party plugin, then please submit a support ticket to us for this issue at support@socialengine.com, so we can proceed to look further into this.

      Thanks & Regards!
    • 1
    Social Engine Single SSO (Janrain)
    Hello People,

    I have a new challenge that I would like any
    possible sugestion to overcome it, maybe your experience can help me solve this
    more easily.

    I have three websites: two wordpress news portal
    and my social engine community and all are hosted in differents domains (a.com, b.com
    e c.com).

    Users are important to all websites, but each has a different reason. For A users
    are important because there are some areas are avaliable only logged in users can
    access, For B is important because is the community and all visitants need an account and for C is important
    because it is a membership website with required login areas.

    Actually nobody is "talking" with nobody. I have different sets of users for each website and I would like to concentrate all my user registration in only one website to create a unique database of users (b.com) and allow that users login in both others using a SSO.

    After search for a SSO solution I found this:

    Seems that Janrain has a feature for Single Sign On, however as I am not a developer I am not sure if this can be used with Social Engine and will work as I expect. 

    Someone already tested this feature?
      • 1
      Donna I used Janrain on my sites before and liked it. It is integrated with SE PHP and worked fine for my recent update of the tutorial, http://support.socialengine.com/php/customer/en/portal/articles/1638205-admin-panel---settings->-janrain-integration?b_id=14386 . Janrain is free up to I believe 12,000 users using it. That's quite a lot of users since it only counts the ones that actually use it and in most cases, that won't be 100% of your users.
      • 1
      Eugene [862,Leandro Rocha]

      We have tested Janrain in past, but none of our clients have used it. As you will rely on a 3rd party service (which is not free to use if I remember correctly).

      Alternatively you can use the following approach (but it will require some programming):
      One of your websites can work as a server for Auth (SE website), other two (WP installations) will need some plugins that will allow to signup/login using account the main website.

      Note, it's not a perfect solution (I can explain possibly flows), but it will make the live of your members easier. And this solution isn't very complex to implement.