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Cloud Bugs

    • 1
    Contact Us page Name field error
    I am trying to test out some of the features on my socialengine site and I came across an error with the Contact Us page. Every time I try to send a test message using the Contact Us page I get an error saying to fill in the name field because it is required. The only problem is that there is no name field. Anyone else getting this problem? How do I fix this?
      • 1
      Stepan Mazurov You might be using an unsupported theme, in SE PHP we use the name field as a catch for bots, it should be empty. Also, ensure you're using the latest version (or latest trial) as we've fixed some issues regarding the name field recently.
    • 1
    Error during upgrade
    I've a problem I cannot solve while trying to upgrade SocialEngine 4.7.0 to 4.8.0 , on our Linux server. I downloaded the .tar upgrade package, and loaded it into SE package installer; it says that it's going to overwrite 100 files, but then it fails with this error:

    "application/libraries/Engine/Application.php - Failed (Unable to put "/application/libraries/Engine/Application.php" to temporary/package/packages/module-blogs-4.7.1/application/libraries/Engine/Application.php"

    I get the same error when trying to install a new template package.

    I double checked the permissions, and they're ok; I even tried the insecure 777 permission on all files and directoris, but it still fails. I tried with both FTP account and direct overwrite during setup, but with no luck.

    How can I solve this error ? Upgrading to 4.8.0 isn't crucial at this time, but installing the new template IS strongly needed.

    Anyone has any suggest ?

    Many thanks

    • 1
    Mistake in a Database Table
    In the SE 4.7.0 the database has a messed up table: engine4_activity_notifications. In it's table structure two names are mixed up. user_id and subject_id.

    I would like to fix that but I don't know which file or part is responsible for the database and it's tables. If I change it manually it changes back wrong again.

    Any thoughts please? Thanks!
    • 1
    Ning importer doen't import the blog comments

    I have recently bought the social engine php plugins and I'm trying to import the ning data. All the data is imported, but not the comments on blog post.

    I have discovered that after paying more than 350 dollars if I want to submit a ticket I have to pay more... If anyone here can help me with this problem. 

      • 1
      seTweaks Their free support is for 90 days, after that you have to extend it but the new management may change this policy : http://www.socialengine.com/blog/2014/01/31/building-the-greatest-custom-social-network-platform-internal-and-customer-priorities/
    • 1
    SocialEngine is NOT made to be used with SSL Protocol
    I would like to inform you all that it turns out that SE isn't compatible and/or made to work with SSL protocol. So it you are thinking of switching your website to be accessed with HTTPS then make sure you have enough knowledge to modify everything needed in the core, otherwise you will have a lot of problems.

    We switched to SSL about a week ago and several features of SE stopped working correctly. Until SE team confirms that it is all fixed, I advise you all to stay away from SSL with this platform.
      • 1
      Tumedino27 Today all web use ssl if SE is not updated and solve this problem, people will stop using it and our platforms suffer casualties users.
      • 1
      Tumedino27 excuse my English
      • 1
      Tumedino27 will pardon my English is google translator what else have problems?
    • 5 more comments
    • 1
    SE isn't working right with SSL. Videos don't play, some other functio...
    After changing the website's service protocol to SSL, some of the members can't see the uploaded videos. Just a big white nothing is at the place of the video.

    We switched the protocol about a week ago and encountered with numerous problems. I have to draw the conclusion that the makers of SE didn't think of running social engine on HTTPS.

    Any thoughts? Thank you!
    • 1
    In Install Packages, "Add Packages" link is dead
    I can't install anything to my SE. In the INstall Packages, the "Add Packages" link is inactive I am not able to upload anything.

    I recently switched the website to run with SSL, HTTPS. I don't know if that has anything to do with it. Either way if you guys know something about this please advise.

    Thank you!
      • 1
      seTweaks I've seen this issue a few times and This is a weird a solution but sometimes it works : try moving your mouse over the add packages link in different areas of the link, you will get the hand pointer in some areas of the link !
    • 2 more comments
    • 1
    Blog 4.7.1 Upgrade Package is broken
    I have posted this before and Kyle promised a respond to it after email is sent with details but nothing has happened yet.

    The blog 4.7.1 upgrade package is broken. Files are missing that are needed for the upgrade. The blog function is buggy. If you guys know any solution to make it work without paying 50 bucks extra to the SE team for support please advise.

    • 1
    Use target to open menu and so on.
    I am failing at this on SEC/SE5. Using target for opening up a sliding menu for mobile. An offcanvas menu. I can't figure out why, but it should not fail.. I even tried other scripts that is working on other servers. So any ideas? 

    • 1
    How can I change language in HTML
    Hello from Madrid!How can I change language in HTML block, such as inserting a letter you may have on the two idimoas available, and I tried putting them on packages, but do not translate my writing is a html block, forgive my English, is google translator
    thank you!
      • 1
      Robin Otra fuente de ideas http://socialenginecamp.com/
      • 1
      Tumedino27 text in blok html in landing page
      • 1
      Tumedino27 text in sin bloque html es la portada de mi se:

      <H2>Tumedi es una plataforma para:</H2>
      <b>Abrir perfiles, páginas, grupos,
      tiendas online, blogs, tenemos foros,
      salas de chat y mucho más.</b>

      I have introduced this text editor didiomas, but does nothing, neither in Spanish nor in English, what do I do? Do I have to put in the <h2> or without language editor values?
    • 4 more comments
    • 2
    Zend Error on Signup
    Hi guys,

    Would really appreciate some help with this issue - its driving me insane. Both the regular invite function as well as the Hire-Experts invite plugin are giving me Zend errors.

    I officially own both plugins so they are legit (for the record!).

    I have already recursively CHMOD 777'd all the files which are giving errors.

    As it currently stands, I can send out invites, but people cannot sign up as the signup process fails right at the end (after filling out profile).

    Here is the code snippet.

      exception 'Zend_File_Transfer_Exception' with message 'The given destination is not writeable' in /home/tonylaw1/public_html/application/libraries/Zend/File/Transfer/Adapter/Abstract.php:1014
    Stack trace:
    #0 /home/tonylaw1/public_html/application/libraries/Zend/Form/Element/File.php(509): Zend_File_Transfer_Adapter_Abstract->setDestination('/home/tonylaw1/...', 'Filedata')
    #1 /home/tonylaw1/public_html/application/libraries/Zend/Form/Element.php(342): Zend_Form_Element_File->setDestination('/home/tonylaw1/...')
    #2 /home/tonylaw1/public_html/application/libraries/Zend/Form/Element.php(236): Zend_Form_Element->setOptions(Array)
    #3 /home/tonylaw1/public_html/application/libraries/Zend/Form.php(1078): Zend_Form_Element->__construct('Filedata', Array)
    #4 /home/tonylaw1/public_html/application/libraries/Engine/Form.php(231): Zend_Form->createElement('File', 'Filedata', Array)
    #5 /home/tonylaw1/public_html/application/libraries/Zend/Form.php(1009): Engine_Form->createElement('File', 'Filedata', Array)
    #6 /home/tonylaw1/public_html/application/libraries/Engine/Form.php(218): Zend_Form->addElement('File', 'Filedata', Array)
    #7 /home/tonylaw1/public_html/application/modules/User/Form/Signup/Photo.php(51): Engine_Form->addElement('File', 'Filedata', Array)
    #8 /home/tonylaw1/public_html/application/libraries/Zend/Form.php(235): User_Form_Signup_Photo->init()
    #9 /home/tonylaw1/public_html/application/libraries/Engine/Form.php(117): Zend_Form->__construct(NULL)
    #10 /home/tonylaw1/public_html/application/modules/Core/Plugin/FormSequence/Abstract.php(71): Engine_Form->__construct()
    #11 /home/tonylaw1/public_html/application/modules/Core/Controller/Action/Helper/FormSequence.php(162): Core_Plugin_FormSequence_Abstract->getForm()
    #12 /home/tonylaw1/public_html/application/modules/Core/Controller/Action/Helper/FormSequence.php(44): Core_Controller_Action_Helper_FormSequence->doView()
    #13 [internal function]: Core_Controller_Action_Helper_FormSequence->direct()
    #14 /home/tonylaw1/public_html/application/libraries/Zend/Controller/Action/HelperBroker.php(328): call_user_func_array(Array, Array)
    #15 /home/tonylaw1/public_html/application/modules/User/controllers/SignupController.php(50): Zend_Controller_Action_HelperBroker->__call('formSequence', Array)
    #16 /home/tonylaw1/public_html/application/modules/User/controllers/SignupController.php(50): Zend_Controller_Action_HelperBroker->formSequence()
    #17 /home/tonylaw1/public_html/application/libraries/Zend/Controller/Action.php(513): User_SignupController->indexAction()
    #18 /home/tonylaw1/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(289): Zend_Controller_Action->dispatch('indexAction')
    #19 /home/tonylaw1/public_html/application/libraries/Zend/Controller/Front.php(946): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
    #20 /home/tonylaw1/public_html/application/modules/Core/Bootstrap.php(75): Zend_Controller_Front->dispatch()
    #21 /home/tonylaw1/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #22 /home/tonylaw1/public_html/application/index.php(205): Engine_Application->run()
    #23 /home/tonylaw1/public_html/index.php(24): include('/home/tonylaw1/...')
    #24 {main}

    Please help!

      • 1
      Anthony= Thanks for this. Worked.
      • 1
      seTweaks I'm guessing your temporary or public folder doesn't have the right permission. First reverse the permission changes on these php files in your screenshot then make sure these folders have 777 permission recursively :
    • -2
    Is Social Engine Team Dead Or What
    i have been trying to contact with social engine team. sending several email and here posting. nobody is replying me. 

    they dead or what ?
      • 3
      Kyle Hey all! Just wanted to let you guys know that we are definitely alive and well! It looks like this particular inquiry came in over the weekend but has been addressed and taken care of. We are happy to help with any issues you might have. You can email us over at sales@socialengine.com. Thanks everyone!
      • 2
      SocialTime Get Good Support from @Kyle
      • 2
      Alex Benzer Guys, we are very much not dead. I haven't received emails from any of you - please PM or email me if I can help you with something :)
    • 24 more comments
    • 2
    Security bug in SE PHP?
    Hello guys.
    I need to make some changes and figure out how to protect my website. Someone, somehow able to see the database and the details in the tables or in certain tables.

    If you know what can be done to prevent that please let me know. Is there a way to see database of an SE PHP website without having access to the cpanel and passwords?

    Thank you!
      • 2
      Eugene Make sure you have not installed any plugins from warez websites or piracy forums. It's a known place to get "modified" plugin that can access to any tables or even send them out.
      • 1
      AA Okay I found the problem. It was elsewhere, thank God. Thank you for all the reply!
      • 1
      AA Okay with a different name from different IP they accessed and changed the database again after I changed all the password. This is not good. Any useful idea guys how I can take them out? How is it possible that someone is able to access the database and change important data? Thank you!
    • 6 more comments