Update on the Recent Downtime (blog.socialengine.com)
Hey guys. 

I wanted to address the recent downtime, reasons behind it and what we’re doing to address it.

Downtime

We were down from 2am MST to ~ 6:30am MST this morning, resulting in 4h and 32 minutes of downtime. We’ve also been incurring smaller downtime pockets starting on July 11th, which resulted in another cumulative downtime of 29 minutes. If you were negatively affected by this downtime and are a SocialEngine Cloud customer, please write to support@socialengine.com from the email used to log into the dashboard and we will give you 1 day of credit, or if you’re on trial, another day to continue trying the site.

Read more in the linked blog post.