Rick Von Ruden
  • Birthday November 20th, 1959
  • Gender Male

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    • 1
    I have cancelled my last SE Cloud site :)

    I will be back when SE pro-actively makes the required changes to SE Cloud such as members being able to edit posts and comments, a rich text editor that works with IE 9 and windows 8, etc. Bug fixes so that the hashtag table updates when posts are deleted or edited, etc. It would be nice if we could edit language files so that we could word things like we want. It would be nice if the front end was updated to bootstrap 3.1


    I love SE Cloud but it needs work.

      • 1
      Stepan Mazurov - Hashtags should be properly updating when you edit your posts, that change was made back on July 3rd (http://community.socialengine.com/post/1604482/july-2014-release-notes). Deleting post should also property update the hashtags.
      - We're not aware of any windows 8 issues and the rich editor should support every version of IE since IE8.
      - rest of the suggestions are high on our list as well!
      • 1
      Rick Von Ruden Another nice feature would be to upload multiple photos.
    • 1 more comment
    • 3
    Things that need to get fixed with SE Cloud to keep me as a customer
    1. Members ability to edit posts and comments.
    2. The ability to edit phrases/words i.e. change language
    3. Fix tag bug where tag database table is not updated if posts are edited or deleted.
    4. Fix IE bug for rich text editor for windows 8.
    5. Fix category menu bug so that it is on click and not on mouseover so it will work with touchscreen tablets like it does for touch phones.
    6. Fix Anonymous post bug so that it works properly with uploaded photos.
    7. Update the frontend to run with Bootstrap 3 instead of Bootstrap 2. With Bootstrap 3, you don't need all the separate mobile theme css as it is all combined since Bootstrap 3 is designed for mobile first.
      • 1
      Lacey Wallace Agree!!! 1. Members ability to edit posts and comments.
      Agree !!! 5. Fix category menu bug so that it is on click and not on mouseover so it will work with touchscreen tablets like it does for touch phones.
      Id also add a larger "sign up" button in the upper right- people are having a tough time finding it.
      • 1
      James Clark Rick, thanks for excellent and direct feedback. We'll be sure to look at and prioritize these points as we gear up for our next cloud release.
      • 1
      Rick Von Ruden I am seriously considering other options right now as these issues have been there since the launch of SE Cloud.
    • 2 more comments
    • 1
    Any Cloud updates coming in June?
    It has been about 3 weeks since the last update.
      • 1
      Lacey Wallace it sure would be nice to be able to edit my comments like I can on FB will this be happening soon?
      • 1
      Stepan Mazurov We've posted our plan for June on our blog: http://blog.socialengine.com/2014/06/05/may-2014-keeping-it-rolling-update/. The plan for cloud is to only do critical updates. That being said, we're doing an update today that addresses a couple of issues.
    • 2 more comments
    • 1
    When is SE Cloud getting updated for Facebook?
    Facebook has new changes that must be implemented before 7/10/13. Here is part of the email I got that shows what needs to be changed: is currently using the following deprecated features:
    • Social Plugins (Like Button, Like Box) without absolute URL's in their `href` parameter.
    [52,Jung Kim] [250,Drew Frey] [38,Shaun Harding]
      • 1
      Jung Kim We actually do use absolute URLs there. So I think the email is just a warning. I'll double check later today. Appreciate the heads up though!
    • 1
    Hastags Support Question
    [52,Jung Kim] [38,Shaun Harding] [250,Drew Frey] - Question according to Matthew from SE support it is not possible to reset the database table for Hashtags or delete has tags from the database, Why is that? On your end you have server access and should be able to modify that database directly. I have an open support ticket to empty the hashtag database table for sizzi.com (sizzi.socialengine.com) as I have re-launched the site, but all of the hashtags in the database table are now unused as those posts where deleted. I know, that if I had server access to the database, I could do this so why can't SE Support?
      • 1
      Jung Kim Hey [1134,Rick Von Ruden] you are completely right. In this case we try to avoid manually changing things in the database because that is just bad practice and could lead to human errors. But this should be simple enough to do. I'll work with you through the ticket.
    • 1
    MS IE 10 issue
    Internet Explorer 10 has an issue with showing youtube videos in SE Cloud. Note: even large site like Pinterest have this same issue. I have been working with support for a week on this and we can either get it to work for IE 10 or IE9 and below.

    Does anyone here know how to write a javascript that would detect just the msie10 browser and then change wmode=transparent to wmode=Opaque for youtube videos only? This is the problem point for youtube videos.
      • 1
      Rick Von Ruden I am willing to pay for this fix as long as it is reasonable in price. PM me if you can fix this with a header javascript and how much it will cost. Basically, I need a javascript that detects msie10 and youtube to change this line of code in SE Cloud: src="//www.youtube.com/embed/[videoid]?wmode=transparent" to src="//www.youtube.com/embed/[videoid]?wmode=Opaque" or src="//www.youtube.com/embed/[videoid]"

      If you can not get it to detect just msie10, I may be willing to pay for the script if it detects msie (all versions) and does the same but just ie10 is preferable.
    • 1
    Bug with Hashtags
    When you delete posts that had hashtags, the hashtag database is not updated as even if no posts exist it will still show the hashtag, and if you use the popular tags widget, the total for each hashtag is wrong.
      • 1
      Jung Kim I will go ahead and file this bug report. In the future can you make sure to open a support ticket as well? Sometimes we miss posts on the community site.
    • 1
    Hash Tag Bug
    If a member uses a hash tag in a comment for a post, it shows as an active hash tag link, but hash tags in are not connected to the original post. I suggest that hash tags in comments are links to the post that was commented on, or do not make them an active link. I will comment below this post with a has tag to show you the issue. #hashtag
      • 1
      Rick Von Ruden [52,Jung Kim] [250,Drew Frey] [38,Shaun Harding] - Please look into this bug. Thanks
      • 1
      Rick Von Ruden As you can see I used the hashtag #hashtag above but not #bug. So if I click on #bug this post will not show up in the list of posts. If I click on #hashtag, it will show up because it was a has tag in the original post.
    • 14
    Members NEED ability to Edit Posts!
    [52,Jung Kim] [38,Shaun Harding] [250,Drew Frey] - Please include this feature. Members need to be able to edit title, and description/message. This should not be hard to do as the script allows admins to edit these items. If admins have their sites set to approve posts, you could require re-approval after edit.

    Community members - Please vote this up if you agree. [5892,SportzHype] [1007,VoiceBee] [2440,Robin] [6223,Arnfinn Ingebrigtsen] and everyone else on this community.
      • 2
      Carlos Tabora Any update regarding adding the ability to edit posts in SE Cloud?
      • 2
      Rick Von Ruden How about a comment from the SE team on this request? Can it be done? Will you do it? Anything. [52,Jung Kim] [38,Shaun Harding] [37,Alex Benzer] [250,Drew Frey]
      • 2
      liz Yes I agree. It's needed.
    • 20 more comments
    • 1
    YouTube Videos not showing up BUG with IE10
    When you post a youtube video, it does not show up when you play it on the site. Vimeo works fine but not youtube. I even tested it on voicebee.com plus my site. I am using IE10 with windows 8. Seems to just be a bug with IE10 as firefox and chrome on my window8 machine. [52,Jung Kim]
      • 1
      Rick Von Ruden [52,Jung Kim] - I submitted a ticket for this, but there is another bug with IE10 if you are playing a video and close the gallery viewer the video keeps playing in the background as you can still here the video sound. The only way to stop it is to close the browser window or wait until the video ends.
      • 1
      Jung Kim IE is my bane. :( Can you open a support ticket?
      • 1
      Rick Von Ruden This bug is in all themes. It is in post page as well as data gallery viewer. [38,Shaun Harding] [250,Drew Frey]
    • 2 more comments
    • 1
    Why is it that most animated GIFs do not work?
    Based upon testing it looks like only 1 out 100 gifs work, the rest give you this error "SyntaxError: Syntax error". [52,Jung Kim]
      • 3
      Jung Kim We now handle larger GIFs better.
      • 2
      Kimmie Someone posted one on my site and it worked well. Wahoo!
      • 1
      Rick Von Ruden [52,Jung Kim] - Why can I upload large animated quickly using media manager, but not with the post function? With media manager I can upload any size animated gif and it works properly, but with post even small gifs take forever to upload and most are too large to work. Please fix soon.
    • 16 more comments
    • 1
    The right column on the stream theme used to move when scrolling the page
    How can I change it so that it scrolls again with the page?
    • 1
    Menu Bug
    With new touch screen technology, the drop down menu does not work for categories on touch screen laptops, tablets and computers. The only thing users can access is everything and not the actual individual categories.
      • 1
      Rick Von Ruden [52,Jung Kim] [38,Shaun Harding] [250,Drew Frey] can you guys look into this bug?
      • 1
      Rick Von Ruden It does work for the mobile theme but not the full site. I have a 26" touch screen computer and a kindle fire HD and the bug exists on both of these devices.