Trance Omega
  • Birthday August 7th, 1970
  • Gender Male
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  • 2 posts
  • 2 comments received
  • 3 points

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      Eugene It looks like you have a problem with MySQL: 'Mysqli prepare error: MySQL server has gone away'

      I advice to get in touch with hosting support. It looks like mysql on your server can't handle the load. Possibly mysql settings can be changed by support team. Alternatively you will need to move to a different server.
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    • 2
    Albums crashing
    I have updated both SE and albums to latest version from 4.8.6. Since then everytime I click on albums from main menu, I get the below error message. This only happens with Albums and not groups or other options and clears after a few minutes. 
    Why is the latest version of albums causing this?
    Error code: 5cc4b4
    Fatal error: Uncaught exception 'Zend_Db_Statement_Mysqli_Exception' with message 'Mysqli prepare error: MySQL server has gone away' in /home/quarkcom/public_html/application/libraries/Zend/Db/Statement/Mysqli.php:77 Stack trace: #0 /home/quarkcom/public_html/application/libraries/Zend/Db/Statement.php(115): Zend_Db_Statement_Mysqli->_prepare('SELECT `engine4...') #1 /home/quarkcom/public_html/application/libraries/Zend/Db/Adapter/Mysqli.php(405): Zend_Db_Statement->__construct(Object(Zend_Db_Adapter_Mysqli), 'SELECT `engine4...') #2 /home/quarkcom/public_html/application/libraries/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Adapter_Mysqli->prepare('SELECT `engine4...') #3 /home/quarkcom/public_html/application/libraries/Zend/Db/Table/Abstract.php(1575): Zend_Db_Adapter_Abstract->query(Object(Zend_Db_Table_Select)) #4 /home/quarkcom/public_html/application/libraries/Zend/Db/Table/Abstract.php(1390): Zend_Db_Table_Abstract->_fetch(Object(Zend_Db_Table_Select)) #5 /home/quarkcom/public_html/application/libraries/Zend/Db/Tabl in/home/quarkcom/public_html/application/libraries/Zend/Db/Statement/Mysqli.phpon line 77

      • 1
      Eugene It looks like you have a problem with MySQL: 'Mysqli prepare error: MySQL server has gone away'

      I advice to get in touch with hosting support. It looks like mysql on your server can't handle the load. Possibly mysql settings can be changed by support team. Alternatively you will need to move to a different server.
    • 1
    forum add on
    can I purchase this as a single add on?
      • 1
      Eugene We are currently working on such addon. Contact us for details.