MDNobles
  • Birthday September 4th, 1970
  • Gender Male

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    • 1
    Vertical Menu
    Just thought I'd run my Vertical Menu observations by everyone and see if I'm the only one experiencing this oddity...

    Chrome: (Icon only)
    When I hover over to the right of the menu the scroll bar momentarily appears and disappears after a few seconds. If I try to grab it with the mouse (before it vanishes) and try to pull it down it wont move...but, if I use my down arrow key it'll scroll down.  If I try to click below the scroll bar and attempt at bringing it down, it thinks I'm trying to click on a menu page and redirects.

    Chrome: (Icon and Label)
    No scroll bar and no way to get the menu to move down...even with the arrow key. 

    Firefox: (Icon only)
    When I hover over to the right of the menu the scroll bar momentarily appears and disappears after a few seconds. If I try to grab it with the mouse (before it vanishes) and try to pull it down it wont move. If I hover over the scroll bar and push the down arrow key, the label that pops up and the page scroll but not the menu.

    Firefox: (Icon and Label)
    No scroll bar and no way to get the menu to move down...even with the arrow key. 

    I'm pretty sure that's not the way that menu was built so could I get some confirmation either way, please?  

    Thanks,
    Michael
      • 2
      MDNobles [176288,SocialEngineSolutions] I have checked your menu and it works perfectly when scrolling down. I actually have to zoom the screen in first before the scroll bar appears and is necessary, but after that it's a smooth scroll.

      [231316,Donna] ...

      Kevin Andrews (TMDHosting Staff 2017-06-01 14:51:40

      Hi MDNobles,

      We have reviewed your issue and we can inform you on the following:

      We recreated the issue as you explained but with a slight difference. The scrollbar did not disappear on our end. Everything else was just as you have specified:


      - clicking under the scrollbar redirects.


      - the scrollbar does not move with the mouse clicked on it.


      - the scrollbar moves with the down and up arrow key when pressed.


      We tested this from "Opera" browser.


      We are more than glad to assist you with any further questions and concerns.


      We remain 24/7 at your immediate disposal.


      Best Regards,

      Kevin Andrews
      Genius Support Team
      TMDHosting.com
      • 1
      MDNobles Hi Raymond...

      My Laptop's resolution is set at 1920 x 1080. I have extended my desktop to a second screen with the same resolution and the problem remains. Furthermore, I dropped my resolution to 1600 x 900 and 1024 x 768 on both the laptop and secondary screen and received the same results.

      Thanks,
      Michael
      • 1
      Raymond Benc What screen resolution are you running on your laptop? If connected to an external screen, does it change the behaviour of the menu?
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