Brandon Walsh
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  • 1 post
  • 4 comments received
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      Donna Hello,

      Thank you for posting and sorry to hear about the issues you are experiencing. Would you please send us a ticket from your client account so we can help troubleshoot with you? It could be something added to your site causing a javascript issue; a browser setting (Firefox and Chrome are very picky lately); or some configuration issue.

      A tip, if you want to see what's happening on your site or on any site, you can right click and choose "Inspect" or "Inspect Element" to see the processes happening. There will be a Console tab and Network tab. Click those to see any errors or issues happening. Sometimes, it can help point you to the exact problem.
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    Bugs, Bugs, Bugs in my Cloud...

    I'm just trying to setup a basic little community on the cloud.  I just want to invite people, or perhaps upload a file, and the buttons just sit there not doing anything.  Tried every browser in existence.  Is this normal everyone?

      • 1
      Donna Hello,

      Thank you for posting and sorry to hear about the issues you are experiencing. Would you please send us a ticket from your client account so we can help troubleshoot with you? It could be something added to your site causing a javascript issue; a browser setting (Firefox and Chrome are very picky lately); or some configuration issue.

      A tip, if you want to see what's happening on your site or on any site, you can right click and choose "Inspect" or "Inspect Element" to see the processes happening. There will be a Console tab and Network tab. Click those to see any errors or issues happening. Sometimes, it can help point you to the exact problem.
    • 3 more comments