Sieg
  • Birthday May 3rd, 1986
  • Gender Male

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      • 1
      Donna If you don't want to have both, you don't have to. You could just use the amazon for the user file storage.

      You could try cloudflare for speeding the site static files. I use it on mine. I haven't tried the extra caching as it could cause issues with other functions. Might be worth testing. Cloudflare is free.
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      Gabry Hello , before checking with monitor , flush your redis cache redis-cli FLUSHALL ... then command redis-cli MONITOR to see if redis works or not ... for me is working good , i can see activity from website in real time ... remember to close monitor after this as is eating a lot of resources.PS: remember also to start or restart your redis server , maybe is not working that;s way you can;t see anything.
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    • 1
    Static File Base URL Setting
    Hello,

    There is a setting in admincp that I am a bit curious about how it really works. It is called static file base url and is avaliable in the General Setting Area.

    This setting says that is to be used to provide javascript and css files through a CDN. However this seems not be completly clear:

    I- A link to a tutorial point to a amazon s3 storage tutorial (http://support.socialengine.com/php/customer/portal/articles/1636682-how-to-use-the-cdn-storage-feature#maxcdn) however until where I know the Social Engine storage integration with amazon doesnt provide a way to upload javascripts and CSS files.

    II- There is a link that point to maxcdn. So I ask, there is necessity to use two differents services do CDN? One to provide files through amazon and js and css through max cdn?
      • 1
      Donna If you don't want to have both, you don't have to. You could just use the amazon for the user file storage.

      You could try cloudflare for speeding the site static files. I use it on mine. I haven't tried the extra caching as it could cause issues with other functions. Might be worth testing. Cloudflare is free.
    • 1 more comment
    • 1
    Social Engine Seems not sending information to Redis
    Hello,

    I decided to give a try to redis trying to reduce my page loading time. Everything seems to be working fine, Redis is installed, Social Engine configured to run using Redis, except by the fact that when I look in the Redis Monitor there is no message of information be served by him.

    In general when Redis is working if you reload a page, some get command will appear in the redis monitor, but my case I only see "SELECT" "0".

    Someone already had any experience with this?

    Thanks
      • 1
      Gabry Hello , before checking with monitor , flush your redis cache redis-cli FLUSHALL ... then command redis-cli MONITOR to see if redis works or not ... for me is working good , i can see activity from website in real time ... remember to close monitor after this as is eating a lot of resources.PS: remember also to start or restart your redis server , maybe is not working that;s way you can;t see anything.
    • 2 more comments
    • 1
    Users Login With My Account
    This is a pretty weird a serious problem that already happened with me and now after upgrade to 4.9.2 started to occur again.

    Sometimes users relate that they login as my user when using the website. The system become a few slow when they refresh their pages, my avatar appear instead of their avatar. 

    This seems to happen only when I am logged in also and yesterday this happened between me and one of my administrators. I really dont know how to track this issue, since after a refresh everything return to normal. I really need a help since this is serious risk for my website and community.

    Thanks, 

     
      • 1
      Gabry Hi, well this is just an idea , i don't know if is really from here but it comes in my mind ... what kind of cache are you using ? If you use a custom cache and not file based , try to use for some time the file based , maybe is a fault from the cache that you use now and the website is serving the cached files in a bad way.
      Second, if you are on a VPS with WHM/Cpanel, try some 3'rd plugins for verify if your system is vulnerable to viruses or some kind of injections, attacks or scan your system files to see if is clean.
      I am thinking that you said it happen also in the past and now after upgrade started again ...and as nobody else reported this kind of problem maybe is coming from your settings in hosting and not from SE script.
      The same if you have WHM/Cpanel try to check if your SQL server has some problems and also Optimize the tables for your SE database with phpMyAdmin if you have access.
      Can you give us your website for visit ?
      • 1
      Donna Do you have any integrations on the site or any sign on customizations?

      Do you use the "log in as user" feature and are the users that are able to log in as your user the same ones you may have logged in as?

      Are these users able to access the admin panel?

      Did you contact our support to check this?
    • 1 more comment
    • 1
    Display Total Membership Users
    Hello,

    I am trying to raise funds for my community using the membership system from Social Engine and I would like to display to my users the quantity of active memberships and the total raised the month. There is some way to create a widget for this purpose?
      • 1
      Eugene This is a really good question.

      We have created different stats pages for few clients to track activity. What exactly do you want to track (posts, comments, likes, friendship requests, etc.)?
    • 2 more comments
    • 1
    Real social networks and where we going wrong
    I was thinking in to create this post some months ago, but every time that I start to write it something happens and I need to stop. Lets see if I can complete this mission today :)

    In first place what I will explain below may not be appliable to your social network, each niche has its own rules, so if you think that there is something interesting about your public please share in the comments.

    I am managing a community for 3 years and I learned much with my users and in a discussion I started to talk about what we may improve and the main answer was be more Facebook or Twitter. In the same moment I said "What?!?". 

    This was not the first time that users asked me to make the website more like Facebook or Twitter, but was the first where my members started to agree among them that the website should be more like Facebook or Twitter. I asked them to be more specific, but no one was able to give a good answer. Here i decided to analyse what make others social network be popular even when people are not using them.

    I started to analyse different social networks and I found some interesting points. I will not share everyone here because if I do this topic may become huge, but the main point is the simplicity.

    Did you noticed that Facebook, Twitter or any other bigger networks doesnt have a section to album, video or music except if this type of content is the central element of the community? Did noticed that most social networks has a really simple layouts with few navigation options?

    Social network softwares (like SE) are made to be useful to most different website users, but I learned that this doesnt mean that we need to "display" all features. My users really share images, but there is no necessity of the album section, my users also share videos, but rarely need to go to the video section. So here is the point, sometimes the high number of sections and features give confuses users rather than showing that the site has many options.

    So think that is really essencial for your network, sometimes just hide a section that is not used will give to your network a new fresh air that is was needing.
      • 1
      PoeticJustice I may do not different when I start out.

      Before I start, branding is literally key to me as I have helped brand clothing labels etc in the past.

      So the name and logo has to be on point. And if I can't obtain ALL the social media handles or .com

      Then I'll scrap the name completely.
      Keeping name below 15 characters is something I aim for to secure a twitter handle.

      Also when building a social network to me I want to build a brand, not a social network.

      I don't want to be referred to as "that social network for cat lovers" "that social network for cake maker" "that social network for type writer collectors"

      I want to be a name.
      So I try to market the social network as an addition to a service.

      And when deciding on features, I work from a white board.... and I roll the features out on stages.

      I would be silly to buy 20 plugins because they sound cool then upload to site, and be like enjoy all these features.... that would be mad of me to do.

      So would plan to release features in stages, so the community is like "dammmm these guys mean it, constantly working and giving us new features" "omg all these new features what could be next" hashtag excited hashtag bossstatus

      Work out your target audience and just hit them, use all big social networks for hashtags and Engadge with the people you want on your site.

      Insterestingly I read the other day

      AirBnB = No Real Estate
      Uber = Has No Cars
      Facebook = Creates no content
      Amazon = Has no stores
      Bitcoin = no currency and no physical coins
      • 1
      gs Great post and comments by Sieg, Mikel and Donna.

      Yes, I learned this lesson decades ago (but still have to hammer it into my head) when demoing software for clients (which is what converted me from sales into consulting - finding out what's needed first).

      Different content for different niches. Sometimes the answer hurts ('you mean all this time and money I spent isn't what you want??? - oh you're right - I never asked you what you wanted in the first place did I'). But sometimes in an effort to 'cover the bases' we simply add too much that no one (or too few Users) uses (at least not in the way we think).

      Always good to regroup and think/plan our sites better as to what we're trying to accomplish. Are we trying to show what's possible with software or are we trying to honour our Users' interests and grow our community by focusing on something we (and they) are genuinely interested in (and if so, what tools/apps/processes best address these needs).

      This is why I appreciate many of Kyles posts here at SE too - they often bring me back on point when I stray off the beaten path.

      Thanks for posting :)
      • 1
      Mikel Coreclark Hello.
      Mikel here. owner of www.majuuna.com
      Please if I may ad something to this discussion. Just 2 real points:
      Like you I did some research of my own a long time ago. I checked facebook and mentally took it apart to see how it works.
      1: Absolutely right, keep your network simple. don't overload it with apps / modules.
      2: Yes facebook is huge with a few members :o) but what I found was that although facebook is simple yet its strength is not the subject matter. The only thing keeping facebook alive is the members. I know that many people leave facebook all the time but many times visit (just like myself) time and again. The reason is although I have left facebook all my friends are still addicted to and use facebook because their friends are on facebook.
      So the hardest job for any new social network is to convince people that you have a community worth joining by attracting members as individuals. What I have just realised is I have to attract groups of people. Groups of friends or people with common interests. The best way to achieve this is to create mini groups, blogs, events, movies reviews, forums and other groups on your network such as photography, sports, cooking, auto. I am soon going to be launching a fresh marketing campaign to attract new members.
      My target to start with will be the obvious, food, drink, cinemas, activities. Targeting these social locations could be a great start.
      I am not going to create flyers, I'm going to get printed napkins, serviettes, as most places serve food and drink it could be a way in as these are placed on tables or on bars and everyone uses them.

      Well enough said.
      Mikel.
    • 2 more comments
    • 1
    ERR_BLOCKED_BY_XSS_AUDITOR - Someone Already Found This Error?
    Today I started to receive a special error in chrome when "posting" in pages that use TinyMCE and here is a explanation about:

    http://www.ryadel.com/en/err_blocked_by_xss_auditor-error-google-chome-fix/

    Seems that Chrome started to block some pages that it consider insecure even that there are no "strange" code as it say in the error description. I already checked and there is no security hole, so I would like to ask if someone is facing this issue also?
      • 1
      SocialEngineAddOns Our developers have worked on this error and come up with a fix for this issue. You can visit this post for the fix: https://www.socialengineaddons.com/content/ERR_BLOCKED_BY_XSS_AUDITOR
      After applying the suggested patch, you will be able to browse your SocialEngine PHP website on Chrome 57 without any error. Hope that helps!
      • 1
      Donna My chrome is updated to Version 58.0.3029.96 (64-bit) and I went to layout editor and added a rich text block and didn't have an issue for that.

      Not sure what you are trying to add to headers so it's harder for me to test.
      • 1
      Donna Which version are you using for SEPHP? I'll go test. Our 4.9 has updated the TinyMCE editor.
    • 4 more comments
    • 1
    GIF Player Support
    I opened a ticket for this improvement in the core, but is possible that 3rd party developers would need to improve their wall/activities feed plugin. Here is the ticket:

    https://github.com/SocialEngine/phpv4-issues/issues/714

    Now that SE support GIFs there is a problem of with timelines with several GIFs running at same time. This make the feed being a few messy and to solve this some Social Network started to use GIF Players. A GIF player is a button that only make the GIF run after being clicked. There are some libraries with a few work, only being necessary to create a class to identify that the image is a GIF. Here is a library example:

    http://rubentd.com/gifplayer/
      • 1
      SocialEngineAddOns Using our GIF Player Plugin, GIF file can be played on demand (onclick or mouseover) and duration can also be set for which GIF image should play. We have used mootools library in our 'GIF Player Plugin'.
      For more info, visit the plugin description page here: https://www.socialengineaddons.com/socialengine-gif-player-plugin
      Working of this plugin can be checked here: http://demo.socialengineaddons.com/
      ( Test Account: test1@seaddons.com/123456 )
    • 2
    Website Name After Page Description?
    I can be wrong, but I remember that until version 4.8.13 website name was before the page title, but now seems that the opposite is happening.

    In other words instead of sitename - page name description the website is displayed as page name description - sitename. Is this correct?
    • 1
    Where are the Setting from the New Comment and Like System?
    Hello,

    I remember that the new feature that improve the comment and like system has setting to enable it. Where these settings are avaliable? I checked the admincp, but couldnt find in what section they are avaliable

      • 1
      Donna Hi [862,Sieg] ,

      Our documentation is on our knowledgebase but let me link the tutorial for you :)

      http://support.socialengine.com/php/customer/portal/articles/1645717-admin-panel---settings->-activity-feed-settings

      That was updated to show the new settings.
    • 1
    Iframely Options
    Hello,

    I am testing the version 4.9 and I confess that in despite of price to use the iframely api, I could understand the difference between the Social Engine Api and Host a Api. The Social Engine Hosted Api use Iframely or it use the old version from SE?
      • 1
      Donna The SocialEngine Hosted version is the Iframely hosted by SE for licensed clients. :) We did this for clients that might not want to use the paid Iframely or on their own servers. Hope you enjoy it! :)
    • 1
    Ads Issue solved in 4.9?
    Hello,

    I reported a issue some months ago related with the ads plugin that I think that was included in 4.9, but I cant confirm now.

    When you create a ads campaign and add different ads inside the system try to display all ads equally, so the total number is the same.

    However if you has a ads with a high number of views and add a new, this new ads will be displayed until it has the same number that the older, what is pretty weird.

    I remember to have reported this issue before in github, but can find now. Anyone know if this issue continue in 4.9?
      • 1
      PoeticJustice Ohhhh this is interesting
      • 1
      Donna I can't find the bug report. If you created one, it should be in your profile at Github. I've not tried this yet to test (the ad issue you mention). Having a link to that bug report would be great if you can find it. :)
    • 1 more comment
    • 1
    4.9 Issue List
    I made my first test and I already find my first problem. I will update this topic with the issues that I found.

    1- Cant Install Activity Module: From all modules only the activity seems to have a problem. When I try to install it I receive a mysql error saying about a duplicated modified_date column and also a editable column

      • 1
      Donna Our team can check this on your site if you would please submit a ticket. We need to see if it's a bug or site issue. If you don't have support, please send an email to support@socialengine.com with site details for our team. Thank you!
      • 1
      Donna Thanks for posting.However, this one is posted https://github.com/SocialEngine/phpv4-issues/issues/659 . My own clone site worked fine but I've no third party plugins except the ones I made. Can you also check my questions in that tracker, especially regarding plugins?
    • 1
    How to serve Login Pages with HTTPS?
    Chrome and Mozilla started a few ago a new procedure that mark some pages that has information like credit card number or password as insecure.

    https://www.wordfence.com/blog/2017/01/chrome-56-ssl-https-wordpress/

    This will make in essence any pop-up login form useless when loaded in a non-secure https page and considering that is impossible in a Social Network force every external source to load using HTTPs this represent a big new challenge.

    Some of my pages started to display a insecure tag this week and my users started to ask why this is happening. I remember that phpfox has a feature that allow certain pages with senstive data like admincp, the login page and profile management to be loaded using https, so I would like to ask how can we implement something similar to Social Engine?

    I am trying to solve this using a rewrite rule, but was unable to solve until know. 
      • 2
      Donna My host just changed my author site to https and it works fine. The only thing I've not done is the redirect for those that might come from the http. http://support.socialengine.com/php/customer/en/portal/articles/2036045-how-to-protect-your-site-using-ssl-and-https?b_id=14386 please see if that tutorial helps.
      • 1
      Donna I'll have to update that tutorial. For enabling this, which I just did for my site, instead of /application folder, change the .htaccess in the main folder wherever you have SocialEngine installed such as public_html if you don't have it in a subfolder.
    • 5 more comments
    • 1
    Cache and Maintenance Mode Error
    Hello,

    I am facing a weird issue that started in the last week. I am unable to set my website in development mode using the "normal" process of click in the button in the admincp. When I click nothing happens like if the button is now working, but what is more strange is that the cache setting is displaying information from all cache option take a looking in the following screenshot:

    https://drive.google.com/file/d/0B1Vh7_gHrCMHT1Z1Qm0teVBGTjg/view?usp=drivesdk

    The normal is that the option of memcache, by example, only appear if the radio button is clicked but it displaying with even when file is enable. Someone already had this issue? I already deactivated all plugin and this issue still happening.

    Thanks
      • 1
      Donna Are you able to manually set it to development mode? I see the flush cache setting is not showing for you. Did you have it set to memcache before? Did you try manually clearing cache?
    • 1 more comment
    • 1
    How to Clean Private Messages?
    Hello,

    There is some way to delete private messages without use the database?

    The cometchat did a huge mess in my website due the enconding charset and now there is several "junk" messages in the private messages from SE.
      • 1
      Donna This would be a great feature request. This should be able to be added to the task scheduler on a set schedule but it could cause users to lose messages they wanted to save.
    • 2 more comments